In 2026, the Spring Festival Transport has begun, and major transportation hubs have ushered in the busiest period of the year.
What has attracted much attention this year is Guangzhou Baiyun Station, which has experienced the "big test" of the Spring Festival Transport for the first time.
How did this brand-new station perform on the first day of Spring Festival travel?
Can the passengers successfully board the train home?
At the same time, what kind of heart-warming services has been prepared at Guangzhou Baiyun Airport for passengers to rest in order to face such a huge and fierce passenger flow?
With these questions in mind, the reporter went to visit the scene on the spot, thus giving everyone the first experience of Spring Festival travel.
Baiyun Station dispatched 43,000 people on the first day, and there was almost no queue at the station.
On the morning of January 26, at 9 o'clock, the waiting hall of Guangzhou Baiyun Station already showed a busy and orderly scene.
Railway workers, armed police and volunteers each performed their own duties. Passengers dragged luggage of different sizes, their faces full of anticipation of returning home.
What is surprising is that even at this time on the first day of the Spring Festival Transport, there were no long queues in front of each ticket gate as expected.
Everyone only needs to swipe their ID card once to pass through the gate quickly, and the whole process is extremely smooth.
Arriving at the waiting area on the third floor, the flow of people was at a suitable level. Many passengers who came to Baiyun Station to take the train for the first time were attracted by the vastness and beauty of this modern-style station. They took out their mobile phones one after another to take photos as a souvenir.
Relevant data shows that at this specific time on the first day of Spring Festival travel, Guangzhou Baiyun Station is expected to push 43,000 passengers, and 50 departure trains will be opened and run throughout the day. Passenger flow will focus on various directions in Hunan, as well as Wuhan, Shangrao, Chengdu, Hefei and other places.
Transport capacity is fully upgraded, emergency passage Ensure on-time travel
In order to meet this "big test", the railway department has made full preparations in terms of transportation capacity.
Before the holiday, the number of scheduled passenger trains operating at Guangzhou Baiyun Station was 51.5. In addition, 7 pairs of regular-speed trains and 10 pairs of night trains for peak hours were added to ensure that every passenger who wants to go home can buy a ticket.
What's more considerate is that the station has specially opened an emergency passenger channel, which can provide quick entry service for passengers who rush to the station 30 minutes before departure.
Ms. Guan, a traveler, has a deep understanding of this. When she returned to her hometown in the past, she had to go to Guangzhou South Railway Station. On the road, it took more than an hour to take the bus and then the subway.
Now it only takes ten minutes to take a taxi to Baiyun Station, and there are charging ports everywhere in the station. Volunteers can provide guidance at any time, which makes her journey home particularly comfortable.
Volunteer service Upgraded again, 118 volunteers spread over 24 locations
Among the bustling crowds, volunteers wearing red vests are particularly eye-catching. They belong to the warmest scenery during the Spring Festival travel period.
The person who introduced it was Liang Xiufei, who is the president of the Guangzhou Hand-in-Hand Volunteer Service Promotion Association. He said that from the moment the Baiyun Station opened, they have continued to provide volunteer services here.
Normally, there are 68 volunteers in each shift. When the Spring Festival travel period comes, the number increases to 118 in each shift.
These volunteers are distributed at 24 service points in the station. The number of people at each point ranges from 4 to 10. They provide services to passengers in guiding ticket purchases, helping key passengers enter the station, implementing emergency support, and guiding the area around the station.
Whether you can't find the ticket gate or you need help carrying your luggage, you can't go wrong looking for the "red vest" nearby.
Baiyun Airport’s passenger flow exceeded 230,000 on the first day. spring breeze service Heartwarming
In addition to railways, civil aviation is also busy.
On the first day of Spring Festival travel, Guangzhou Baiyun Airport has a planned number of 1,531 inbound and outbound flights, and the number of passengers expected to be picked up and dropped off throughout the day exceeds 230,000. This situation is expected to set a new high for single-day passenger flow this year.
Entering the terminal, a strong festive atmosphere hits your face.
The departure and arrival halls are decorated with flowers, lanterns and Chinese-style gatehouses in a joyful state. The specially set-up check-in points with Chinese New Year flavor have attracted many tourists to stop and take photos.
Ms. Zhang and her children were preparing to fly to Chongqing for the New Year. She was full of praise for the orderly environment and considerate service at the airport.
The relevant person in charge of Baiyun Airport said that due to sufficient preparations and good weather, the normal flight release rate on the first day of the Spring Festival Transport was very high.
Special passenger services and "Three Super" Baggage remind
At Baiyun Airport, a series of exclusive services have been launched for the elderly, unaccompanied children, sick, disabled and pregnant passengers, and first-time passengers.
First of all, there is a security check channel specially set up for it. Secondly, passengers can call the love service hotline in advance for consultation and reservation. Furthermore, passengers can also go to the customer service counter in the terminal to handle it on the spot.
This year's Spring Festival travel period lasts for 40 days, and Baiyun Airport is expected to handle more than 9.1 million passengers. Many relevant data are expected to hit record highs.
Here, I would like to remind everyone that during the Spring Festival travel period, since you carry a large amount of luggage with you, you must pay attention to the "three excess" luggage problems, that is, oversized luggage, overweight luggage, and oversized luggage.
Each airline has different standards, so it’s best to check on the official website before departure.
The airport near the security check entrance has special express check-in counters and storage points to facilitate the disposal of baggage that does not meet the regulations, so as to avoid realizing that the baggage cannot arrive with the plane when it is time to board the plane.
Power security and festival atmosphere creation
Faced with huge passenger flow pressure, the station's logistical support work did not dare to relax at all.
China Southern Power Grid has strengthened its predictions in advance, completed various power supply guarantee tasks, and established a joint working mechanism with Guangzhou Baiyun Station to conduct emergency drills in advance to ensure rapid response in emergency situations.
Walking in the waiting hall, in addition to the busy passengers and staff, you can also see re-decorated Chinese knots and Spring Festival landscape sketches, and there is a festive atmosphere everywhere.
From the deployment of transport capacity to the scope of volunteer services, from the field of safety and security to the level of atmosphere creation, Guangzhou's major transportation hubs are in the best condition to welcome this annual population migration.
Spring Festival Transport is a journey that revolves around reunions. At the same time, it is also a comprehensive test of a city’s transportation service capabilities.
Starting from the "silky-smooth" arrival situation at Guangzhou Baiyun Station, to the "spring breeze service" situation presented by Baiyun Airport, what we witnessed was the silent dedication of a large number of staff and volunteers behind the scenes.
Whether you choose a high-speed rail or a plane, planning your itinerary in advance, leaving enough waiting time, and following baggage regulations can make your journey home smoother.
I hope that every traveler who takes steps towards the return journey can reach the end point full of warmth safely and quickly.
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